Privacy Policy
How Picivo collects, uses, and protects your personal data
Introduction
This Privacy Policy explains how Picivo ("we", "us") collects, uses, and protects your information when you use our image editing service. By using Picivo, you agree to the practices described in this policy.
Information We Collect
- Account Information: Your email address and login credentials when you create an account.
- Your Images: Images you upload for editing, and the edited results we generate for you.
- Payment Records: Your purchase and subscription history. We do not collect or store your card number — payment details are handled directly by our payment provider, Stripe.
- Usage and Device Data: Basic technical information such as IP address, browser type, and pages visited, used to keep the service secure and running.
How We Use Your Information
- To provide the image editing service, including processing your images with AI
- To manage your account, credits, and subscriptions
- To send service-related emails (receipts, account notices, support replies)
- To detect, prevent, and address fraud and technical issues
Your Images
- Your images are stored with our cloud storage provider so we can provide the service and keep your editing history.
- Images are processed by third-party AI services solely to produce your edits. Your images are not used to train AI models.
- Your generation history is retained so you can access past results. You can delete individual results or your entire history at any time.
- You can delete your account, which removes your uploaded images and history from our systems.
Third-Party Services
We share data only with the providers needed to operate the service, and only to the extent necessary:
- Stripe — payment processing
- Cloud storage and hosting providers — storing your images and running the service
- Email service providers — delivering transactional emails
- AI service providers — processing your images to generate edits
We do not sell your personal data, and we do not share it with advertisers.
Data Security
We apply appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time. Deleting your account removes your personal information, uploaded images, and editing history, except where we are required to retain records by law (for example, payment records for accounting purposes).
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy, please email us at support@picivo.app.